About this policy
DDC KPO is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
- you use our website: ddckpo.com
- you make enquiries on our website
- someone is interested in working with us
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
DDC KPO are a business process outsourcing organisation based in Worksop, England.
How do we collect information from you?
We collect information from you:
- make an enquiry.
- when you submit job application requests
What type of information is collected from you?
You may be asked to submit personal information about yourself when you submit requests for information via our website. We will collect this information so we can respond accordingly and fulfil your request for information.
When you make an enquiry, DDC KPO collects information such as:
- E-mail address
- Telephone number
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by DDC KPO. This information can include:
- device type (e.g. mobile, computer, laptop, tablet)
- operating system
- IP address
- browser type
- browser information (e.g., type, language, and history)
- domain names
- access times
- referring website addresses
- other data about your device to provide the services as otherwise described in this policy
You may submit your CV if you’re interested in working for us to email@example.com. This information may include:
- personal details
- employment details
- salary history
- other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at firstname.lastname@example.org.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to make an enquiry or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
- Respond to your requests for information
- Assess your application for a work placement
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
How and where do we store data?
Your information may be stored in our internal CRM or HR applications.
Your data will only be stored in the UK.
We do not undertake automatic profiling processes on information provided to us. In regards to job applications, we may make use of additional information about you when it is available from external sources to help us to assess your application effectively.
We will not contact you for marketing purposes by email, phone or text. We will not pass your details to any third parties.
You have a right to request a copy of the personal information that DDC KPO holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: email@example.com.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):
- Website enquiries and requests for information data will be reviewed every 6 months, if no contact has been made in a 6-month period the data will be removed.
- Job applications and CV will be stored for: 6 months.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
From time to time, you may receive email correspondence from us. We take email security and the secure transmission of information in general over this medium, seriously.
To that extent we have produced an email disclaimer and published on our corporate website which can be viewed by clicking the following link: https://ddcos.com/email-policy
The link to this policy is transmitted in the footer of all email communications received from DDC KPO.
Use of ‘cookies’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
- Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
For purposes of marketing, optimization products and services – the company Whois Data Ltd (https://www.whoisvisiting.com) are used on this website. Their registered address is Regents Pavilion, 4 Summerhouse Road, Northampton, NN3 6BJ. Whois Data Ltd determine details of your organization, including contact number, web address, email, business description and where possible, the SIC Code. Whois Data Ltd show your journey while visiting this site, including all pages visited by you and how long you have spent on each page. The data used cannot identify an individual visitor’s identity. As far as IP addresses are collected, they will be made anonymous immediately after collection. If you do not agree with this, you can object to the collection, processing or storage of your IP address at any time with effect for the future by clicking on the link below: https://app.whoisvisiting.com/opt-out
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
For more information, please feel free to contact us at: firstname.lastname@example.org.
Changes to this statement